Privacy Policy – THE KABIN

Term & Conditions

General

RM50 will be taken as a security deposit for each kabin and will be refund back after check out if the kabin is in a good condition. Please keep the deposit form properly for refund purposes.
Check-in time is from 3.00pm - 10.00pm (for check in later than 10.00pm please advise us further)
Check-out time is from 7.00am - 12.00pm (for check out before 7.00am please advise us further)
LATE CHECK OUT later than 12.00pm will be charge RM30/hour until 3.00pm and full day charge for check out after 3.00pm.
Our Normal rate will be applied to Monday, Tuesday, Wednesday and Thursday.
Our Shoulder rate will be applied to Friday, Sunday & Eve Public Holiday.
Our Peak rate will be applied to Saturday, Public Holiday & School Holiday.

Booking and Reservation

Our main channel of booking is via WhatsApp at the number of +60179247800 or our Website www.thekabin.com.my . All other online booking channel via OTA (third-party booking channel) or Travel agent which not directly with us and confirmation with them might not reflect actual confirmation with us. We are not responsible of your booking with them.
Depending on the type of booking weekend or weekday, a deposit or full payment may be required at the time of booking. We accept payment online bank transfers, credit card/debit card payment is only acceptable on premise. The available payment options are displayed during the booking process with our sales representative on WhatsApp.
Full payment is required to confirm your booking and secure the pro perty for booking less than 1 month. 50% Deposit is required to confirm your booking and secure the property for booking more than 1 month. Prove of payment need to be presented or attached for your booking confirmation.
Upon confirmation of payment on receipt of the deposit, you will receive a reservation ticket and the remaining balance will be due 14 days prior to your arrival date. There will be whatsapp reminder will be sent to you 7 to 14 days prior to your arrival date, where an outstanding balance remains. The reminder message will give you the option to pay the remaining balance by online banking within 24 hours.

Group Booking

Bookings made within 14 days for group booking and more than 5 unit Kabin from the arrival date will be charged the full balance at the time of booking.
If you are unable to pay the balance before the stated due date, your booking deposit will be forfeited and booking will be cancelled.
However, should a credit arrangement exist between our 2 companies/organisation/etc, a confirmation letter/form/etc need to be presented in the form of Local Order/Purchase Order/etc to prove your commitment to make the payment. the bills have to be cleared within 14 days of invoice of bills. If payment is not cleared within 14 days, a fee of 18% will be charged for which your companies/organisation/etc which is solely your responsibility.
At all times during the booking process, you will be advised to ensure the accuracy of your booking details (guest details, stay dates, room types, room rates, number of guest(s)). We will not be responsible or liable for errors in booking details. We will not be under the obligation to refund or modify the booking should you fail to give us reasonable notice of any error in the booking details prior to the check-in date.
Bookings are accepted subject to room availability.

Children

Cancellation, Amendment, Refund

Cancellation request of refund OR Amendments / Postpone of date must be made NO later than 14 days.
Refund is subjected to 50% surcharge from total amount of reservation for cancellation request made at least 14 Days prior to arrival date. And NO refund request will be entertained for cancellation made less than 14 days prior to date of arrival. If the booking made 50% deposit, booking deposit will be automatically forfeited.
Request for amendment/postponement made more than 14 days prior to arrival date are allowed without charges for the first time and 30% charges will be imposed for request less than 14 days prior to arrival date or request made for the next date changes / amendments of date.
Cancellation/amendment/
postponement or any form of booking alteration/modification of a confirmed booking must be made in writing either by WhatApps massages at +60179247800
or email at reservation@thekabin.com.my
to avoid misunderstanding and act as a proof.
Unless otherwise expressly stated, no refund, changes or cancellation will be allowed for promotional or fullboard packages bookings. Please read the terms and conditions of the relevant promotion carefully, which terms of promotion shall apply to the booking and shall be binding on you.

Safety and Disclaimer

Disclaimer form is compulsory to be filled by all guest with no exceptions during check-in. The Kabin are situated on village and beach area and there are hazards both natural and man-made. You accept that you enter the property at your own risk to participate in any activities during your holiday. Participation in activities such as, swimming at the hotel, cycling, walking on the property and any other activity on the property is the responsibility of the Guest and is done so at their own risk. The Kabin (RS Solution Sdn Bhd) accept no liability for accident, loss of property or personal injury whilst on your stay.

SST (standard)

SST of 6% (where applicable) is included in the daily per night cost, additional activities and merchandise sold.

Damage and Refuse Accommodation

Guests have the right to occupy the Property for the paid holiday period only.
Guests are required to abide by the rules and familiarize themselves with the procedures contained in the information folder provided in the accommodation and during check in briefing.
Guests shall take all reasonable and proper care of the property and its furniture, fittings and effects in or on the property and leave them in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period.
Guests are required to inform the owner of any damage or breakage in or around the property promptly so that it can be repaired and replaced for the next guests. Guests are bound to reimburse the owners for replacement or repair.
Where the property has not been left in the same state of condition, cleanliness and tidiness as at the commencement of the rental period, an additional cleaning cost of RM50 may be reasonably demanded by the owners.
Smoking other than the designated area is not permitted anywhere on the property.
Guests undertake to behave in a proper, appropriate and legal manner with due respect to the Owner, the Property and other guests and their property. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period. Any no refund for so doing will be given.

Force d Majeure

The Kabin (owned by RS Solution Sdn Bhd) shall not be liable for any non-performance, error, interruption or delay in the performance of its obligations or in any of our Site’s operation, or for any inaccuracy, unreliability or unsuitability of the Content if this is due, in whole or in part, directly or indirectly to an event or failure which is beyond its reasonable control (which includes without limitation acts of God, natural disasters, acts of any government or authority, power failures, and the acts or a party for whom The Kabin wholly owned by RS Solution Sdn Bhd is not responsible for. Pandemic Outbreak (CoVid 19): Due to unforeseen event of pandemic outbreak resulting in the lockdown of the whole nation nor part of it and unable to accept all or certain guest and operating, all booking affected may/will be amended by request for no charge and no refund will be made either paid by full or partially deposited. The initial deposit will not be forfeited and the guest may choose another date within 6 months or unless otherwise stated.

Changes to Terms and Conditions

The Kabin (owned by RS Solution Sdn Bhd) reserves the right to cancel, amend or vary the arrangements and content featured on our Website and/or change, amend, vary or add to these Terms and Conditions at any time without prior notice. Your continued use of our Services will constitute your acceptance of any such cancellation, amendment, or variation.

📄 Term & Conditions

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